Mutiara Etnik Sdn bhd

Driving Efficiency in Engineering Documentation with M-Files

M-Files
Project Delivery
Project Document Control
30–50%
Reduction in document controller workload
40–60%
Faster document retrieval time
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ABOUT THE PROJECT

Overview

Mutiara Etnik Sdn Bhd is involved in managing project execution and engineering deliverables that require strict control over documentation, revision tracking, and transmittal management.

To improve document governance and operational efficiency, the company implemented a centralized Electronic Document Management System (EDMS) using M-Files.

Project Document Control
M-Files
Project Delivery

The Challenge

Mutiara Etnik faced several document management challenges:

  • Lack of a centralized repository for project deliverables and transmittals
  • Manual document numbering and revision tracking processes
  • Time-consuming retrieval of engineering documents when requested
  • Limited visibility into document status, approvals, and collaboration workflows
  • Inefficient sharing of approved documents with external stakeholders
  • Dependency on manual coordination by document controllers

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These challenges impacted efficiency, accuracy, and project delivery timelines.

The Solution

  • Mutiara Etnik implemented M-Files to centralize and automate project document management.

    Key Implementations

    • Centralized repository for all project-related documents, deliverables, and transmittals
    • Automated sequential numbering system for transmittals, deliverables, and revisions
    • Enabled fast document search and retrieval through metadata-driven structure
    • Implemented workflow-based collaboration for review, approval, and commenting
    • Facilitated controlled access and permission-based document sharing
    • Enabled secure distribution of approved documents via external public links
    • Improved tracking of document status, revisions, and transmittal history

Business Outcome

  • By implementing M-Files, Mutiara Etnik Sdn Bhd successfully transformed its project document management into a centralized, controlled, and efficient digital system. This improved document visibility, reduced administrative effort, enhanced collaboration with internal and external stakeholders, and ensured better control over engineering deliverables and project documentation lifecycle.

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RESULTS
Up to 50%
Improvement in document processing efficiency
100%
Traceability of document revisions and transmittals
25–40%
Faster document tracking and status reporting
40–60%
Faster document retrieval time
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