Docusign is a global leader in electronic signature and Intelligent Agreement Management, powered by the Iris AI engine and AI Contract Agents. Delivered and supported in Malaysia by EDMS Consultants.

Agreements stop being static PDFs and become connected data your whole business can act on.
Docusign enables organisations to prepare, sign, act on and manage agreements digitally, replacing manual, paper-based processes with secure, automated workflows.
With its Intelligent Agreement Management (IAM) platform powered by the Iris AI engine and AI Contract Agents, Docusign connects the entire agreement lifecycle, from creation and negotiation to execution, storage and analysis.
An enterprise-grade suite of agreement capabilities that accelerates deal cycles, reduces legal and compliance risk and improves visibility across Legal, Sales, HR, Procurement and Finance.
A centralised platform to create, commit, manage and analyse agreements, with AI-powered insights and lifecycle visibility.
Automates routing, approvals, reminders and notifications to reduce delays and manual intervention.
Advanced signer authentication including SMS, email verification, ID checks and multi-factor authentication.
eSignatures that comply with global regulations such as ESIGN, UETA and eIDAS, and other international standards.
Dynamic templates and clause libraries generate contracts quickly while keeping them compliant and consistent.
Detailed audit trails ensure transparency, accountability and regulatory compliance across the organisation.
Pre-built integrations with Microsoft 365, Salesforce, SAP, Workday, ServiceNow and hundreds of enterprise systems.
Cloud-native architecture supporting enterprise-scale deployments with robust security and uptime reliability.
Follow a vendor services agreement as it is drafted in Word, checked by Iris AI, routed for approval, verified and signed on a phone, then tracked in Agreement Manager.
Interactive preview with sample data from a fictional Malaysian company. Names, documents and figures are illustrative. The interface shown is for illustration only and may differ from the actual product.
Docusign uses artificial intelligence to improve how organisations create and manage agreements, reducing manual review, improving accuracy and strengthening governance.
AI analyses contract language to identify non-standard clauses, risks and missing terms before agreements are finalised.
Key terms, renewal dates, obligations and financial commitments are extracted automatically for better visibility.
Search agreements with natural language queries and metadata filters to find the relevant contracts quickly.
AI-driven suggestions optimise routing paths and approval workflows by agreement type and risk profile, powered by the Iris AI engine.
Monitor turnaround times, bottlenecks, renewal risks and compliance exposure with real-time dashboards.
Docusign integrates natively with Microsoft 365, so teams prepare, send, sign and manage agreements without switching platforms, improving adoption and keeping governance in place.
Electronic signatures are recognised under Malaysia's Electronic Commerce Act 2006. Whether a document can be signed electronically depends on its type and jurisdiction.
Accelerates signature cycles, reduces manual follow-ups and speeds up business outcomes.
Contracts are delayed by print, sign and scan cycles, waiting on multiple parties or being passed around by email, which slows deal closures and revenue recognition.
Reduces legal risk, strengthens compliance and simplifies audits with fully traceable digital records.
It is hard to ensure contracts comply with legal, regulatory and internal policies, and manual processes leave audit trails incomplete and risk exposure hard to monitor.
Eliminates silos, keeps data consistent across systems and enables smooth end-to-end workflows.
Contracts are scattered across email, shared drives and siloed systems, creating inefficiency and version control issues.
Provides enterprise-grade security, maintains trust with partners and protects sensitive agreements.
Physical and email-based signatures risk unauthorised access, accidental loss or tampering, exposing sensitive contract data.
Delivers actionable insights, proactive risk management and better forecasting for business-critical agreements.
Tracking obligations, renewal dates and financial exposure is slow and error-prone, with teams relying on spreadsheets and fragmented data.
Tailored Intelligent Agreement Management for customer experience, HR, sales, legal and procurement.
Agreements become a strategic source of intelligence, from the first draft to the last renewal.
Empowering fast-growing companies with solution-driven, AI-powered solutions built for scale.
Common questions about Docusign, Intelligent Agreement Management and how EDMS Consultants delivers it in Malaysia.
Intelligent Agreement Management (IAM) is the Docusign platform for the full agreement lifecycle. It brings eSignature, Agreement Manager, workflow automation and AI-powered agreement insight together, from the first draft to the last renewal.
Yes. Electronic signatures are recognised under Malaysia's Electronic Commerce Act 2006. Whether a specific document can be signed electronically depends on its type and jurisdiction, so confirm any exceptions with your legal team.
Iris is the AI engine behind Docusign IAM. It flags non-standard clauses and missing terms, extracts key dates, obligations and financial commitments, supports natural language search across agreements and recommends routing paths by agreement type and risk.
Yes. Docusign integrates natively with Outlook, Word, SharePoint, Power Automate, Azure Active Directory and Microsoft Copilot, so teams prepare, send, sign and manage agreements without switching platforms.
Docusign is SOC 2 Type II and ISO 27001 certified, with AES-256 encryption in transit and at rest, role-based access controls, multi-factor authentication and tamper-evident audit trails that capture every action on a document.
Yes. Native integrations with Salesforce, SAP, Workday and more, together with an API-first architecture, keep agreement data in sync with your CRM, ERP, HR and procurement systems.
Agreement Manager centralises your contracts and uses AI to surface key terms, critical dates and obligations automatically. Automated notifications then alert the right people to renewals, deadlines and obligations before they are missed.
EDMS Consultants delivers and supports Docusign in Malaysia from Kuala Lumpur, helping you plan, configure and integrate eSignature and IAM workflows, with ongoing support after go-live.
Walk through eSignature, Intelligent Agreement Management and Microsoft 365 workflows with your own templates. EDMS Consultants delivers and supports Docusign in Malaysia.