INEOS PCG Acetyls

Information Management Re-imagined with M-Files

Compliance Management
Meta-Data Driven
M-Files
40–60%
Reduction in document duplication and redundancy
20–30%
Improvement in overall operational efficiency
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ABOUT THE PROJECT

Overview

INEOS PCG Acetyls Sdn Bhd (formerly known as BP PETRONAS Acetyls Sdn Bhd) operates in a highly regulated industrial environment where structured document management and compliance are critical.

To improve efficiency and ensure better control over its E-Appraisal and Integrated Management System (IMS) documents, the organization initiated the implementation of a centralized Electronic Document Management System (EDMS).

M-Files
Compliance Management
Meta-Data Driven

The Challenge

As document volume and compliance requirements increased, the organization faced several operational challenges:

  • Decentralized storage of E-Appraisal and IMS documents
  • Difficulty in tracking document versions and ensuring users access the latest templates
  • Limited visibility and control over document lifecycle and approvals
  • Inefficient manual processes leading to redundancy and rework
  • Challenges in ensuring secure and role-based document access
  • Risk of data loss and inconsistent information sharing across teams

These challenges highlighted the need for a centralized, controlled, and automated document management system.

The Solution

  • The organization implemented M-Files to establish a centralized and intelligent EDMS for managing E-Appraisal and IMS documents.

    Key Implementations

    • Centralized all E-Appraisal and IMS documents into a secure document repository
    • Enabled controlled document management with proper governance and access rights
    • Implemented metadata-driven organization for efficient document classification and retrieval
    • Automated routine workflows and approval processes
    • Introduced version control to ensure users always access the latest document formats and templates
    • Improved document tracking and visibility across departments
    • Strengthened collaboration and information sharing across teams

Business Outcome

  • By implementing M-Files, INEOS PCG Acetyls achieved a centralized, secure, and efficient document management system. This improved workflow efficiency, ensured users work with the latest document versions, reduced duplication and errors, enhanced collaboration, and strengthened compliance and audit readiness across the organization.

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RESULTS
100%
Document version traceability
60%
Enhanced compliance and audit readiness
50%
Reduction in errors related to outdated documents
25–40%
Improvement in workflow efficiency
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