Indo Pusaka Berau

From Reactive to Proactive: Optimizing Maintenance with Fiix

Maintenance
CMMS
Fiix
20–35%
Reduction in maintenance costs per asset
30–50%
Faster access to asset and spare parts information
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ABOUT THE PROJECT

Overview

Indo Pusaka Berau operates in the resource extraction sector, where efficient maintenance management and real-time equipment monitoring are critical for operational reliability and cost control.

To enhance asset management, streamline maintenance processes, and gain visibility into equipment health, the company implemented a Computerized Maintenance Management System (CMMS) using Fiix.

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Fiix
Maintenance
CMMS

The Challenge

Indo Pusaka Berau’s maintenance operations faced several challenges:

  • Lack of centralized access to asset and spare parts information
  • Difficulty tracking maintenance activities and costs per asset
  • Manual scheduling of preventive, predictive, and corrective maintenance
  • Limited visibility into work orders, service requests, and manpower allocation
  • Inadequate tools to measure performance KPIs like Mean Time Between Failures (MTBF) and Mean Time To Repair (MTTR)
  • Difficulty generating consolidated reports on asset criticality and health

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These challenges limited operational efficiency and hindered proactive maintenance planning.

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The Solution

  • Indo Pusaka Berau implemented Fiix to centralize maintenance management, optimize workflow, and improve decision-making.

    Key Implementations

    • Centralized asset registration, tools, and material data in a single system
    • Enabled maintenance activity tracking including cost per asset
    • Automated maintenance planning and scheduling for preventive, predictive, and corrective maintenance
    • Integrated work orders and service requests for better operational oversight
    • Provided real-time inventory tracking and manpower allocation
    • Created dashboards for supervisors and maintenance teams to access performance data instantly
    • Enabled tracking of critical KPIs such as MTBF and MTTR
    • Generated reports on asset health and criticality for informed decision-making

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Business Outcome

  • By implementing Fiix, Indo Pusaka Berau transformed its maintenance operations from reactive to proactive. The centralized CMMS enabled real-time visibility into assets, streamlined workflows, and improved decision-making. As a result, the company achieved significant operational efficiency, reduced maintenance costs, minimized unplanned downtime, and strengthened its ability to monitor and optimize asset performance across teams.

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RESULTS
60%+
Improved KPI tracking
25–40%
Improvement in maintenance scheduling and adherence
50%
Faster reporting and analysis
15–25%
Reduced unplanned downtime
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