Ikea Supply (M) Sdn Bhd

Driving Smart Maintenance and Inventory Intelligence with Fiix

Fiix
Asset Control
Smart Maintenance
30–50%
Improvement in maintenance scheduling efficiency
20–35%
Reduction in equipment downtime
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ABOUT THE PROJECT

Overview

Ikea Supply (M) Sdn Bhd manages critical mechanical and electrical (M&E) assets such as pumps, generators, and supporting infrastructure across its facilities.

To improve maintenance efficiency, asset visibility, and inventory control, the company implemented a centralized Computerized Maintenance Management System (CMMS) using Fiix.

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Smart Maintenance
Fiix
Asset Control

The Challenge

Ikea Supply faced several maintenance and asset management challenges:

  • Lack of centralized system for asset registration and maintenance tracking
  • Manual scheduling of preventive, predictive, and corrective maintenance
  • Limited visibility into work order history and equipment health
  • Inefficient tracking of maintenance costs per asset and location
  • Poor visibility of inventory levels and spare parts forecasting
  • Difficulty monitoring manpower allocation and maintenance performance
  • Limited access to KPI insights such as MTBF and MTTR

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These challenges led to inefficiencies in maintenance planning, inventory control, and operational decision-making.

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The Solution

  • Ikea Supply implemented Fiix to centralize and digitize maintenance operations across all assets and locations.

    Key Implementations

    • Centralized asset registration and equipment lifecycle tracking
    • Digitized work order creation, assignment, and tracking
    • Automated preventive, predictive, and corrective maintenance scheduling
    • Enabled real-time access to breakdown history and maintenance records
    • Implemented maintenance cost tracking per asset and location
    • Integrated inventory management with stock level monitoring and forecasting
    • Provided dashboard-based reporting for maintenance performance and KPIs
    • Enabled tracking of technician performance and maintenance efficiency metrics

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Business Outcome

  • By implementing Fiix CMMS, Ikea Supply (M) Sdn Bhd achieved a fully centralized and data-driven maintenance ecosystem. This resulted in improved asset reliability, optimized inventory management, better manpower utilization, and enhanced decision-making capabilities—ultimately increasing operational efficiency across all facilities and supporting more proactive maintenance strategies.

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RESULTS
25–40%
Faster work order processing and completion
Up to 50%
Improvement in inventory visibility and forecasting accuracy
20–30%
Optimization in maintenance cost tracking per asset
40–50%
Improvement in reporting efficiency
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