Cloud CMMS for maintenance teams

Move maintenance from reactive to proactive

Fiix is a cloud-based CMMS that centralises asset data, automates preventive maintenance, manages work orders and gives real-time insight into equipment performance. Delivered and supported in Malaysia by EDMS Consultants.

Fiix CMMS administrator dashboard on a laptop and the Fiix mobile app work order list on a phone
3500+
Clients across the globe
294%
Increased ROI through maintenance optimisation
600+
Employees
2008
Established
ERP
IoT sensors
Condition monitoring
BI dashboards
Open API
Mobile app
Multi-site
Work orders
Spare parts
MTTR
MTBF
OEE
What is Fiix CMMS?

Every asset, technician, spare part and work order connected in one source of truth, so maintenance stops being a guessing game.

Fiix CMMS is a cloud-based computerised maintenance management system that helps organisations plan, track and optimise maintenance operations. It centralises asset data, automates preventive maintenance, manages work orders and provides real-time insight into equipment performance.

By connecting maintenance teams, assets, inventory and data in one platform, Fiix helps organisations reduce downtime, extend asset lifespan, improve compliance and shift from reactive to proactive maintenance strategies.

Key features of Fiix

A complete set of maintenance management tools to organise assets, streamline work orders, control spare parts and see performance clearly, from preventive maintenance automation to analytics and integrations.

Work order management

Create, assign, prioritise and track work orders in real time, improving technician productivity, accountability and maintenance response times.

ERP
IoT sensors
BI tools
Open API

Integrations

Connect ERP systems, IoT sensors, business intelligence platforms and enterprise tools into one maintenance ecosystem.

Analytics and reporting

Real-time dashboards and KPIs including MTTR, MTBF, downtime and compliance rates to spot trends and optimise performance.

Asset management

Asset information, maintenance history, documentation and performance data in one place, to extend equipment lifespan.

Preventive maintenance

Recurring schedules based on time, meter readings or condition triggers reduce breakdowns and lift reliability.

Spare parts and inventory

Track usage, stock levels, suppliers and reorder points to prevent stockouts and reduce excess inventory.

Mobile maintenance

Technicians receive work orders, update tasks, capture photos and record parts usage from their mobile devices.

Cloud and multi-site

A secure, scalable cloud architecture for single sites and complex multi-site industrial operations.

Interactive demo

One breakdown, start to finish in Fiix

Scan an asset tag to raise a request, let Fiix AI classify it and check for duplicates, move it across the work order board, watch the spare part reorder itself and ask Fiix AI what it means.

Interactive preview with sample data from a fictional Malaysian packaging plant. Names, assets and figures are illustrative.

Fiix AI

AI that understands your assets, not just your data

Fiix AI is built on an asset-centric, work order-driven architecture. It understands the context behind equipment, maintenance history, parts usage and technician activity, so teams decide faster and smarter.

70%
Increase in maintenance team productivity
Predict

Intelligent asset insights

Analyses asset performance and maintenance history to identify patterns, predict potential failures and recommend proactive actions before breakdowns occur.

Automate

Smart work order automation

Prioritises and assigns maintenance tasks based on asset criticality, technician availability and business impact.

Monitor

Predictive maintenance capabilities

Integrates with IoT sensors and condition-monitoring tools to trigger maintenance from real-time equipment data.

Clean data

Duplicate work prevention and history tracking

Keeps a complete work order history and prevents redundant tasks, so technicians always work with accurate, up-to-date information.

Improve

Operational performance insights

Actionable dashboards help leadership find bottlenecks, reduce downtime and improve overall equipment effectiveness.

Ask

Natural language queries

Analyse work order trends in plain language, with automated asset classification, failure coding and data capture for standardised, searchable records.

99.9% uptime
Reliable performance you can count on.
Launch support
Implementation with end-to-end launch support.
AI guardrails
Guiding AI to deliver accurate, compliant and safe outcomes.
Compliance
Across regulatory, safety, quality and data standards.
Results with Fiix

Measurable gains for maintenance teams

70%
Increase in maintenance team productivity
50%
Improvement in asset data visibility and searchability
294%
Increased ROI through maintenance optimisation
99.9%
Platform uptime
Enterprise asset intelligence

Maintenance data that flows across the business

Fiix connects equipment, technicians, spare parts and work orders in a single source of truth, and integrates with ERP, financial software, IoT platforms and enterprise tools.

Finance
ERP systems
Automated syncing of asset and financial data.
Condition
IoT platforms
Condition monitoring and predictive triggers.
Reporting
BI tools
Real-time reporting integration.
Platform
API-first
Custom integrations with any enterprise system.
Enterprise
Multi-site consolidation
One view across every plant and facility.
Field
Mobile app
Work orders, photos and parts usage from the floor.
Local delivery
EDMS Consultants
Implementation and support from Kuala Lumpur.

Integration capabilities

ERP and finance
Asset and financial data synced automatically
IoT
Condition monitoring and predictive triggers
BI
Real-time reporting
API
API-first architecture for custom integrations
Multi-site
Data consolidated for enterprise visibility

What the architecture enables

Accurate asset lifecycle tracking
Automated preventive maintenance scheduling
Centralised maintenance documentation
Fewer emergency breakdowns
Data-driven reliability improvement programmes

Less manual entry, more accurate data and smarter planning across the organisation.

Why Fiix?

From reactive to proactive maintenance

Manual and reactive maintenance

Planned work replaces firefighting, with fewer missed tasks and less unplanned downtime.

Before

Organisations rely on spreadsheets, paper forms or disconnected systems, leading to missed maintenance, frequent breakdowns and limited visibility.

With Fiix
Automated preventive maintenance scheduling
Real-time work order tracking
Centralised asset history and documentation, with reduced unplanned downtime

Limited asset visibility

Complete equipment records make performance analysis and maintenance planning possible.

Before

Incomplete equipment records and a lack of historical data make it difficult to analyse performance or plan maintenance effectively.

With Fiix
Complete asset lifecycle tracking
Maintenance history and performance insights
KPI dashboards for informed decisions

Spare parts and inventory

The right part on the shelf at the right time, without tying up cash in excess stock.

Before

Stockouts, overstocking and delayed parts increase downtime and maintenance costs.

With Fiix
Automated inventory tracking and reorder alerts
Supplier and parts usage management
Fewer emergency purchases

Compliance and audit risks

Audit-ready maintenance records, captured as the work happens.

Before

Manual record-keeping makes audits difficult and increases compliance risk.

With Fiix
Digital maintenance logs and audit trails
Standardised maintenance procedures
Compliance reporting and documentation

Integration and scalability

Maintenance connected to finance, procurement and operations, at any scale.

Before

Maintenance systems operate in isolation from finance, procurement and operations.

With Fiix
ERP and enterprise system integrations
API-first connectivity
Scalable cloud infrastructure for multi-site operations
testimonial

Voices of Success

Empowering fast-growing companies with solution-driven, AI-powered solutions built for scale.

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“M‑Files outperformed the competition in our time savings and cost reduction initiatives, supporting our growth trajectory and helping us deliver client reports faster with minimal operational impact.”
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“There has been a tremendous time savings. Fiix has been a lifesaver as we continue to scale. I honestly don’t know how we would work without Fiix and having all the info and data available at my fingertips.”
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“Thanks to Nuix, we processed over a million records in 48 hours on a single laptop and completed an otherwise impossible job with full confidence.”
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“Given the growing number of sales representatives working with us, our partnership with DocuSign has been invaluable in supporting our objective to work with more clients than ever before.”

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“IntelliPERMIT has raised safety awareness on site with detailed risk info and enforced site rules that improve compliance and outcomes.”


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Frequently Asked Questions

We’ve heard it all. Here’s everything you need to know before working with us.

How quickly can we get started?
Can we customize the platform to our needs?
Is the platform accessible on mobile devices?
Can we try the solution before committing?
What happens if we need help during implementation?
What support is available after go-live?
Can we scale the solution as our business grows?
Do your solutions include AI, and can they integrate with our existing AI tools?

See Fiix on your assets

Walk through work orders, preventive maintenance, inventory and Fiix AI with your own maintenance data. EDMS Consultants delivers and supports Fiix in Malaysia.

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