Intelligent information management

Organise information by what it is, not where it is stored

M-Files connects documents and data across your business with metadata and AI. Delivered and supported in Malaysia by EDMS Consultants, a certified M-Files partner.

M-Files desktop and mobile apps showing metadata-based document search
9000+
Clients across the globe
600+
M-Files employees worldwide
70%
Increase in productivity
294%
Return on investment
Microsoft 365
Teams
Outlook
SharePoint
Microsoft Copilot
Google Drive
Azure AD
SAML SSO
ERP
CRM
ISO 9001
FDA 21 CFR Part 11
What is M-Files?

M-Files connects information across systems, removes silos and makes sure people always work with the right content at the right time.

M-Files is an intelligent information management platform that organises documents and data based on what they are, not where they are stored. A metadata-driven architecture combined with advanced AI capabilities keeps every document connected to its customer, project, asset and process.

It integrates with your existing business systems to create a single, unified information experience. EDMS Consultants designs, implements and supports M-Files for organisations across Malaysia and the wider Asia Pacific.

Key features of M-Files

From metadata-driven organisation and AI-powered search to workflow automation and secure integrations, M-Files streamlines business processes while keeping information compliant and easy to use.

M

Metadata, not folders

Documents are organised by metadata instead of folders, improving classification and retrieval, reducing duplication and keeping the whole organisation consistent.

Teams
Outlook
SharePoint
Copilot

Microsoft 365 integration

Connected content management inside the Microsoft 365 and enterprise tools your teams already use every day.

Version control

Every document version is tracked automatically, preserving history and supporting accountability, compliance and governance across teams.

50%

AI-powered search

Find documents with keywords or natural language and get accurate, connected results. Customers report 50% better document searches.

70%

Workflow automation

Approvals and reviews move automatically, reducing manual work and increasing visibility, with up to 70% higher productivity.

Role-based permissions

Access is assigned by roles and rules, protecting sensitive information while authorised users view, edit and share.

Cloud, on-premise or hybrid

Flexible deployment that supports your scalability, security and infrastructure requirements.

Lifecycle and retention

Document lifecycles, retention and classification are managed automatically to meet regulations and reduce risk.

Interactive demo

Watch information organise itself

Drop in a contract and Aino tags it, links it to everything it relates to, shows it in every view without copies and answers questions about it. Sample data, no account needed.

Interactive preview with sample data. Names, documents and AI responses are simulated.

M-Files Aino

AI and intelligent work, powered by M-Files Aino

Built on M-Files' metadata-driven architecture, Aino understands the business context behind documents, not just their content. Teams spend less time on manual effort and more time on higher-value work, with governance and compliance intact.

35+
languages Aino works in, including Bahasa Melayu, Chinese and English
Classify

Intelligent classification and metadata tagging

AI classifies documents and applies the right metadata the moment they are created or captured, so information is organised and governed without manual filing.

Find

Context-aware intelligent search

Search understands user intent and business context, not just keywords, connecting documents through metadata and relationships for faster, better decisions.

Automate

AI-driven workflow automation

Workflows are recommended and automated by document type and business rules, so approvals run consistently with fewer manual steps.

Govern

Duplicate detection and version control

Duplicate and similar documents are detected and version histories stay accurate, so teams always work with the latest approved information.

Optimise

Predictive insights for operational efficiency

Usage and workflow patterns reveal bottlenecks, supporting continuous improvement and smarter resource management.

Ask

Ask, summarise and extract with Aino

Ask natural language questions, summarise lengthy documents and extract key insights and deadlines without manual searching.

99.9% uptime
Reliable performance you can count on
Launch support
Implementation with end-to-end launch support from EDMS Consultants
AI guardrails
Guiding AI to deliver accurate, compliant and safe outcomes
Compliance
Regulatory, safety, quality and data standards
Microsoft 365 and knowledge graph

Intelligent document management inside Microsoft 365

M-Files embeds governed document management in the Microsoft tools your teams use every day, and connects every document to the projects, customers, assets and processes it belongs to.

Teams and Outlook
Native access to M-Files documents
Work with governed content without leaving Teams or Outlook
Email
Automatic filing and classification
Emails and attachments are filed with the right metadata
Office apps
Real-time co-authoring
Edit together in Microsoft Office applications
Security
Microsoft security and compliance
Integrates with Microsoft security and compliance frameworks
Search
Unified enterprise search
One search across Microsoft and M-Files repositories
Copilot
Copilot with metadata context
Supports Microsoft Copilot with enriched metadata context

The knowledge graph connects every document to

Projects
Proposals, drawings and contracts together
Customers
Agreements and correspondence in context
Assets
Manuals, permits and maintenance records
Business processes
Approvals, reviews and retention

This architecture enables

Highly accurate, context-driven enterprise search
Automated workflows triggered by metadata and lifecycle events
Consistent governance and records management
No information silos across systems
Reliable AI insights built on structured enterprise knowledge

The result is a single source of truth that supports scalable, intelligent information management, and gets more from your Microsoft 365 investment.

Why M-Files?

From pain to gain: the M-Files advantage

Data overload and complexity

One metadata-driven repository replaces scattered folders and departmental silos.

Before

Organisations struggle to manage large volumes of diverse content, fragmented across departments, leading to silos and inefficiencies.

With M-Files
Metadata-driven organisation eliminates folder hierarchies and enables quick search and discovery.
AI and machine learning classify, tag and remove duplicates.
A unified repository brings existing systems such as ERP, CRM and SharePoint into one platform.

Compliance and regulatory adherence

Retention, audit trails and version control keep you audit-ready.

Before

Complex legal and industry-specific requirements for data handling, such as GDPR and HIPAA, make audit readiness hard to maintain.

With M-Files
Automated retention policies enforce lifecycle rules for compliance.
Audit trails and version control enable traceability and regulatory reporting.
Pre-built frameworks support standards such as ISO, FDA 21 CFR Part 11 and SOX.

Security and privacy risks

Access follows metadata and identity, so the right people see the right content.

Before

Threats of unauthorised access, data breaches and a lack of secure ways to share information.

With M-Files
Granular, metadata-based permissions keep access secure.
AES-256 encryption protects data in transit and at rest.
Secure collaboration with watermarks and expiry dates, plus identity provider integration with AD, Azure AD and SAML.

Integration with existing systems

Connect what you already have, without a disruptive migration.

Before

Integrating with legacy software or cloud platforms is difficult and risks disruption during transitions.

With M-Files
Pre-built connectors and APIs for ERP, CRM, Outlook, SharePoint, Google Drive and more.
An API-first architecture supports custom integrations.
Zero-migration access to documents in network drives or legacy systems, without moving data.

User adoption and change management

Familiar tools and interfaces make adoption natural for every team.

Before

Resistance to new tools and inconsistent usage, caused by limited training and unintuitive interfaces.

With M-Files
A user-friendly interface that resembles familiar environments such as Windows Explorer.
Embedded in daily tools like Teams, Microsoft 365 and email clients.
Mobile apps provide secure remote access for hybrid teams.
testimonial

Voices of Success

Empowering fast-growing companies with solution-driven, AI-powered solutions built for scale.

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“M‑Files outperformed the competition in our time savings and cost reduction initiatives, supporting our growth trajectory and helping us deliver client reports faster with minimal operational impact.”
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“There has been a tremendous time savings. Fiix has been a lifesaver as we continue to scale. I honestly don’t know how we would work without Fiix and having all the info and data available at my fingertips.”
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User Image
“Thanks to Nuix, we processed over a million records in 48 hours on a single laptop and completed an otherwise impossible job with full confidence.”
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“Given the growing number of sales representatives working with us, our partnership with DocuSign has been invaluable in supporting our objective to work with more clients than ever before.”

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“IntelliPERMIT has raised safety awareness on site with detailed risk info and enforced site rules that improve compliance and outcomes.”


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Frequently Asked Questions

We’ve heard it all. Here’s everything you need to know before working with us.

How is M-Files different from folders, shared drives or SharePoint?
Do we have to migrate all our existing documents?
What can M-Files Aino do?
Can M-Files help us meet PDPA and audit requirements?
Can we run M-Files in the cloud or on-premise?
Does M-Files work with Microsoft 365?
How quickly can we get started?
What support is available after go-live?

Interested to learn more?

Reach out and let us explore how M-Files can support your digital transformation journey, with local implementation and support from EDMS Consultants.

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